From $600K in Fines to Zero: Automating Ticket Management for Fleet Ops

Understanding the Challenge

A large taxi operator managing over 500 vehicles was processing more than 400 traffic tickets every month. The manual tracking system they relied on led to lost documents, missed deadlines, and over $600,000 in annual penalties. The lack of a centralized workflow created constant administrative stress and recurring financial losses.

Our Solution: Smart Ticket Management Platform

We implemented an automated platform that allowed drivers to snap a photo of each ticket on the spot. The system automatically classified, stored, and routed tickets for processing with built-in alerts and payment workflows based on the type of infraction. This removed friction from the entire chain from issuance to resolution.

Results

  • Over $600,000 saved annually through automation
  • Penalties eliminated thanks to on-time tracking and payments
  • Fully traceable process with digital records at every step
  • Less admin burden and fewer human errors for the ops team

Conclusion

By digitizing and automating traffic ticket handling, we helped this fleet operator avoid penalties, save hundreds of hours in manual work, and regain peace of mind. The team can now focus on operations rather than paperwork.

Looking to streamline ticket or document processing in your fleet or logistics operations?

Contact us today to learn how we can help.

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We were skeptical at first — AI felt like a buzzword. But seeing the case studies on QanaFlow’s site changed that. Their work with companies facing challenges just like ours gave us the confidence to move forward. The results they delivered for others weren’t just impressive — they felt achievable. That transparency made all the difference.

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Martha, CFO,  Electricity Provider
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